Единый портал обращений граждан (letters.gov.spb.ru) на официальном сайте Администрации Санкт-Петербурга в сети «Интернет» является официальным сервисом для рассмотрения обращений граждан в форме электронного документа в соответствии с положениями Федерального закона «О порядке рассмотрения обращений граждан Российской Федерации».
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